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Copyright@ 2023 PRAMEYA CONSULTANCY all right reseverd.

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Location: USA
Status: Completed
Team: Riddhi Shah

Year: 2018

Conducted in-depth user research to map the end-to-end process of applying for affordable housing in Massachusetts. Engaged with applicants, housing providers, and community stakeholders to identify key pain points, barriers to access, and inefficiencies in the current system. The insights informed actionable recommendations to streamline the application process, enhance user experience, and support more equitable and transparent housing access across the state.

Housing Navigator

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